Returns & Exchanges

At Sweetheart Apparel, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your purchase isn't a perfect match, our streamlined process ensures a quick resolution so you can find your next favorite look.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.